General terms and conditions
Discounts:
€ 10 per person and day for accomodation with beakfast only
Discount for children sharing parent’s room:
0-1 years 70%, 2-5 years 50%
6-11 years 30%, +12 years 20%
We can only guarantee your booking after receiving a deposit of € 400 per room and week. In case of delayed arrival or anticipated
departure we do not recognize any refund.
Pets only on request: € 15 per pet and day, not including food.
Double room type „Schlern“ as single room: surcharge of 30% per day
Room cancellation: According to your written incoming mail of room cancellation we calculate following cancellation fees:
up to 90 days prior arrival - 10%; up to 45 days prior arrival - 20%;
up to 28 days prior arrival - 45%; up to 21 days prior arrival - 55%;
up to 7 days prior arrival - 65%; less than 7 days prior arrival - 70%.
Renunciation insurance:
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Therefore we recommend you:
€ 10 per person and day for accomodation with beakfast only
Discount for children sharing parent’s room:
0-1 years 70%, 2-5 years 50%
6-11 years 30%, +12 years 20%
We can only guarantee your booking after receiving a deposit of € 400 per room and week. In case of delayed arrival or anticipated
departure we do not recognize any refund.
Pets only on request: € 15 per pet and day, not including food.
Double room type „Schlern“ as single room: surcharge of 30% per day
Room cancellation: According to your written incoming mail of room cancellation we calculate following cancellation fees:
up to 90 days prior arrival - 10%; up to 45 days prior arrival - 20%;
up to 28 days prior arrival - 45%; up to 21 days prior arrival - 55%;
up to 7 days prior arrival - 65%; less than 7 days prior arrival - 70%.
Renunciation insurance:
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
Therefore we recommend you:






